Try putting the wire on the right sides. All the lights came on and the […] There are two issues that could be root cause of such situation. And for some reason I haven't had the problem occur for several weeks now. I have a Samsung soundbar hooked up using an optical cable to my LG smart TV. When I went to the retailer where I purchased it, if found at least 2 open items from that company. Share on Twitter Share on Facebook 0 gnels Member. If that doesn't help maybe a new wire from the tv to the soundbar. The sound is great when everything is working. First of all, ensure both ends of the cable are fully and securely inserted into your TV and sound bar. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend ; Report Inappropriate Content 12-25-2019 06:40 AM. 2 The Sound bar will turn off automatically if there is no key input entered for 8 hours when the cable is connected. Sound Bar connection drop out. For the past couple months randomly in the middle of watching Netflix, the sound will just completely cut out. Please see My sound is out of sync with my video. Article ID : 00191950 / Last Modified : 01/04/2020. Check the following if you experience skipping or cutting sound from your wireless speaker when it's connected to a Bluetooth® device or if you use the Speaker Add and Wireless Party Chain functions. If you are using Windows 10, you can find sound problem always happen, for example, no sound on a PC, Audio services not responding, etc. My sound keeps cutting out when watching amazon prime on my Panasonic TV. This has worked well for 12 months but had suddenly stopped working. This allows you to connect your kit directly to your TV, and your TV will handle sending the audio back to your sound bar via HDMI. The sound keeps cutting out when I am using the cable. This is particularly important with digital connections such as HDMI and optical because not all sound bars can process some newer types of audio – for example, you might have a Blu-ray player that’s set to produce audio in the DTS:X format, but if your sound bar doesn’t support it you might not get any sound at all. It started cutting out right after installation usually for a second or two every few minutes. If neither of the above work, buy a ground loop isolator. All of a sudden the sound has started cutting out for fractions of a second, which is incredibly annoying. I contacted sony support last night and they said the issue is with my samsung soundbar, it works fine with my samsung soundbar. An unusual noise coming from a connected audio device while you are using it may indicate a problem with the audio device itself. In the sound mode-related settings you can adjust how aggressive the TV is with surround sound. I'm using a Panasonic SC-AK600 receiver; it has 5 speakers and is programmed to receive digital signals. Mum has a HT-CT60 sound bar connected to TV with optical cable. The reason software version of the sound bar requires updating is because the unit is configured to deliver surround sound according to the source being played. Your one stop for all things Home Theater (except soundbars). Using HDMI input from my DirecTV receiver or my AppleTV, the problem is the same. Additionally, you may encounter another sound issue - sound keeps cutting out.This is … Try other inputs on the TV or audio settings. Look at your TV's audio menu. My sound still cuts out every few seconds during intense action scenes. Our rigorous tests find the facts, and our impartial reviews tell you the truth about how products perform. If your sound bar is advertised as having a ‘wireless’ subwoofer, you still need to connect the woofer to a plug socket. Hi. I had the sound bar for 3 weeks before my cable was set up. This means you only ever need to adjust the volume using your sound bar’s remote control and also means your TV is delivering a powerful enough signal to ensure your sound bar never goes to sleep when sound is playing. The sound is fine, but cuts out completely every few minutes for a couple of seconds. Sign in. In order to prevent them from consuming unnecessary power when they’re not being used, most sound bars power down if they don’t detect an audio signal. I am connected via HDMI to my Cablevision Scientific Atlantic 8399 HD cable box. 2 The Sound bar will turn off automatically if there is no key input entered for 8 hours when the cable is connected. Go to Solution. A common reason for this is because the sound bar isn’t actually playing any sound at all, and the TV speakers are still doing all the work. I’ve been having this problem for months now. Sorry to hear that. Every 3 minutes or so the Sony sound bar cuts out: if I stop the film then restart then the sound returns. This is an extra adapter that sits between your TV and your sound bar, and should eliminate noise. SOLVED Ned. Try other inputs on the TV or audio settings. You can check to see whether your TV and sound bar have ARC by checking to see whether the ports are labelled as such or by checking the manual. It would cut out for maybe 10-20 seconds and then come back. Whatever the problem, fixing it will almost certainly be cheaper – and more environmentally friendly – than replacing your sound bar. As a rule, cheap TVs and cheap sound bars don’t support this. Rear speakers and woofer always keep cutting off except for the sound bar. Works fine on Netflix app and works fine when watching the TV through sky box. My diag confirmation number is 997387675. I have a compatible Sony sound bar attached to mine. FAQ for Samsung Sound Bar. You’ll still need to use the Scart or HDMI cable to connect to your TV, as these will provide the pictures. 8 replies. This can also happen when your sound bar is connected to a set-top box such as Freeview, Sky or a Blu-ray or DVD player that has its own volume control. The front panel "CinemaDSP" & speaker channel lights go out and the audio disappears. The sound is cutting out, totally random, for like 1-2 seconds. Sony X950G 65" keeps cutting out sound while watching apps. Sony Support. Audio Keeps Cutting out Windows 10. Hi, I have a Panasonic TV and Soundbar (SC-HTB690) that until recently have worked fine together. Alyssa, can you help me with this issue as well and troubleshoot with me? They aren’t always completely effective and can occasionally cause additional problems such as reducing bass performance, but this is uncommon. i have a LG sound bar SJ4Y with the Wireless rear speakers and the sound keeps cutting off and on! The reason why I don't think it's a Wifi issue is that if I use Airplay from my phone there is no issue at all. Sony not interested in refunding. Don't give up on the system too soon! I have a Vizio Sound Bar VSB210WS and it’s great. Our sound bars jargon buster reveals all the tech terms you need to know. Sound bars are the simplest way to add quality sound to your home cinema setup, but there are a few common sound bar niggles that can ruin the experience. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. SOUND BAR AUDIO CUTS IN & OUT INTERMITTENTLY Issue. The sound bar is … But recently, it started acting strangely. If I use the Disney+ app installed on my Xboxone connected by HDMI the audio is perfect, outputs DoblyDigital and the volume levels are normal through the sound bar. Just got a new laptop, and no matter what I did my SONY Receiver would not produce smooth audio it was cutting in and out and seemed to be related to my … Couple days later sound bar won't connect to tv or SmartThings app. It can work well, but our expert audio panel has found on some models it can make everything sound awful. Highlighted. Solved: The sound keeps cutting out when I am using the cable. FAQ for Samsung Soundbar/SoundTower. Or 3.5mm aux cable to connect to your sound bar and selected partners to your! And more environmentally friendly – than replacing your sound bar cuts out every... Some sound bars have a feature to prevent this, and the drops completely. Soundbar system ' with Samsung support I agree, you agree to our use of cookies channel lights out. Cut down the power consumption of the device, and you ’ re using a Panasonic receiver. Maybe 10-20 seconds and then the audio is marginally better but is still only stereo you ensure! 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